Return & Refund Policy
At digiteltraders.uk, we are committed to providing our customers with the highest quality products and an exceptional shopping experience. If you are not completely satisfied with your purchase, we are here to help. Please read our Returns and Refunds Policy carefully to understand your rights and obligations.
Eligibility for Returns
We accept returns on most items within 30 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition as when you received it, and in the original packaging.
How to return an item
If you are not satisfied with any of your purchases. We are sorry for this kind of inconvenience. And we are behind every product which you buy from us. Please contact us within 30 days of receiving that purchase.
Contact us at [email protected], we’ll give you the instructions about how to return any item. But, make sure that you have to contact us before returning an item. We’ll not accept any return which came without any contact.
Return Address: Office 724 182-184 High Street North East Ham, London , E6 2JA
Return Confirmation
After we receive and inspect the returned product, we will notify you about the status of your return and confirm the refund or replacement.
Do you accept returns for all items, expect sales
Yes, we accept returns
How can customers return your product
Customer can Return product via contact us at our support email address: [email protected]
How will customers get the return label
Customer will get return label via download or print order receipt.
Select the product conditions that you allow for returns
We allow the product for return in their new condition.
How much restocking fee
No restocking fee
How much will customers pay for return shipping
No cost
Refund Process
Once we receive your returned item and inspect it, we will notify you of the status of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
Exchanges
We do not offer direct exchanges. If you wish to exchange an item, please return the unwanted item following our Returns Policy and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the product. We will provide instructions on how to proceed with a return or replacement.
Contact Information
If you have any questions or concerns about our Returns and Refunds Policy, please contact us at: [email protected]
